Privacy Policy

1. Introduction

Home Clean Home By Maria LLC (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website or services, including any communications via SMS, email, or other channels.

2. Information We Collect

We may collect the following types of information:

Personal Information: Name, phone number, email address, and address when you contact us, request a quote, or schedule a service.

Service Preferences: Information you provide about the cleaning services you need and your property details.

Billing Information: When applicable, we collect payment details to process transactions.

Usage Data: IP address, browser type, device information, and pages visited on our website.

Communication Preferences: Your opt-in status for SMS and email updates, promotions, and appointment reminders.

3. How We Use Your Information

We use your information to:

• Provide cleaning services and manage customer relationships
• Communicate with you regarding quotes, appointments, and service updates
• Send you promotional messages and offers, only if you’ve opted in
• Improve our website, offerings, and customer service experience
• Comply with legal obligations

4. Messaging & Opt-In Consent

By submitting your contact information through our website forms or directly contacting us, you consent to receive: Transactional Messages: Service confirmations, reminders, updates, and follow-ups related to your inquiries or bookings

Promotional Messages: Occasional special offers or announcements (only if you’ve explicitly opted in)

Message & Data Rates May Apply. You may receive SMS messages depending on your communication preferences. Standard messaging rates may apply according to your mobile plan.

Opt-Out Options:

You may opt out of promotional messages at any time by replying “STOP” to SMS messages or clicking the “unsubscribe” link in emails. You may also contact us directly to update your communication preferences.

5. Information Sharing

We do not sell or rent your personal information. We may share your information with trusted third-party providers who help us operate our website, manage customer relationships, or send communications on our behalf.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, misuse, or disclosure.

7. Cookies and Tracking Technologies

Our website may use cookies and similar tools to enhance your browsing experience and gather analytics data. You can adjust cookie settings in your browser.

8. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from anyone under 13 years old.

9. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions or would like to update your preferences, please contact us at: Home Clean Home By Maria LLC

Aberdeen, SD
Phone: 605-418-1185
Email: [email protected]